I paid for the mellow bones drum loop ages ago now and have always come back to it while getting stale in practice. However with either new update of site or subscription service I am unable to listen. Any help would be appreciated thanks.
I paid for the mellow bones drum loop ages ago now and have always come back to it while getting stale in practice. However with either new update of site or subscription service I am unable to listen. Any help would be appreciated thanks.
Hi there!
Leading up to our platform shift in 2019, we sent 12 emails over a 4 month period, outlining the upcoming changes to the site. This included instructions on how to download your content, as much of it would be "lost" in the big transition.
While our platform shift came with countless upgrades to the Member's area, it was unfortunately impossible to transfer over tens of thousands of previous "orders" from the old site.
For 1 year after we launched the new platform, we had a "Restore My Loops" button on the site, which allowed you to bring your old Loops back. But that feature was taken down 2 years ago.
If you have your old OrlandoDrummer.com receipts from your email, please send them to [email protected] and I'll do my best to have that content restored in your account on the new platform.
All the best!